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The Kingsman - Safety Screen Barrier - Outside Fit (Replacement) - ZCV39CSS is a professional and technical accessory that is necessary for all fireplaces. This replacement barrier screen is offered by Kingsman for situations when the original screen is lost or damaged. It effectively prevents accidental contact with hot fireplace glass and burner trays, just like the original. This exclusive Kingsman replacement barrier screen is designed for direct-vent gas fireplaces.
Founded in 1996, Kingsman has since developed its own distribution network, but its inception dates back even further. In 1976, founder Russell Reyher created his first wood-burning gas stove, and in 1983, he introduced a groundbreaking series of gas fireplaces and freestanding stoves. Kingsman prioritizes innovation, continually evaluating and enhancing the functionality, design, and value of every gas appliance, all of which are fully certified for use in both Canada and the United States. Situated in the center of North America, Kingsman takes pride in offering top-notch quality at a reasonable cost.
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Thank you for choosing Fireplace Trends for your purchase. We strive to provide you with an enjoyable and seamless shopping experience. Please review our policies below for information on returns, cancellations, exchanges, warranty claims, defective items, and damages.
At Fireplace Trends, we want to ensure your satisfaction with every purchase. Most unused items can be returned within 30 days of delivery, and return shipping costs are deducted from the refund. Follow these steps for a smooth return process:
Please note that items returned outside this process or period are not eligible for a refund. Items not eligible for return include clearance items, custom-made products, items marked as "non-returnable," used items, or items that have been installed or assembled.
Important:
You can return most new, unopened items within 30 days of delivery for a refund less a 25% restocking fee. We will also cover return shipping costs if the return is due to our error. You will be responsible for return shipping costs for all returns that are not due to our error.
Refunds will be processed back to the original form of payment. Most banks process refunds within 3-5 business days. Checks will be mailed for bank wire or check transactions, valid for 90 days from the date of issue. If a product is ineligible for a refund, we will notify you promptly.
Once an order is submitted, cancellations are not guaranteed. If you miss the cancellation period, contact us as soon as possible for assistance. Some items, like custom-made and made-to-order products, are non-cancellable.
If you want to exchange your product, we offer two options: Standard Exchange. All standard return policies apply. Standard Exchange credits will be applied to your new order.
If your product experiences a defect, follow our warranty process:
If you receive a defective product, our technical team will guide you through the manufacturer's warranty process. Install or use the product before initiating the warranty process. Fireplace Trends is not responsible for labor costs or project delays.
Inspect your order upon delivery. For damaged items:
Fireplace Trends is not responsible for labor costs or project delays due to damaged goods. Schedule installation after careful inspection.
Thank you for choosing Fireplace Trends. If you have any questions or concerns, please contact us at: www.fireplacetrends.com/page/contact or fireplacetrends@gmail.com