Portal Bio-fireplace VENICE white - VENICE/FP/W Venetian style in your house or apartment thanks to our latest product in our offer. Italian chic and elegance are the domain of all bio-fireplaces that you will find in our offer. Feel the natural charm of a...
Portal Bio-fireplace VERONA black - VERONA/FP/B The captivatingly beautiful Verona portal bio-fireplace from Fireplace Trends Exclusive is perfect for more modern rooms. Its design and technical features will make it a perfect fit for any space in your house or apartment. The Verona bio-fireplace...
Portal Bio-fireplace VERONA white - VERONA/FP/W The captivatingly beautiful Verona portal bio-fireplace from Fireplace Trends Exclusive is perfect for more modern rooms. Its design and technical features will make it a perfect fit for any space in your house or apartment. The Verona bio-fireplace...
Fortress 36 Indoor/Outdoor Gas Fireplace Seamlessly integrate your indoor and outdoor space with the Fortress see-through gas fireplace. The traditional style, expansive viewing area and authentic look fit perfectly in a variety of spaces. Non-reflective glass, accent lights and multiple interior brick options make this unique fireplace the ultimate in traditional luxury design. Enjoy the view both inside and out with the Fortress. Accent lighting enhances the effect of the flame and illuminates the fireplace interior. Enjoy the ambiance, with or without the fire. 30" tall fireplace adds enjoyment to your space IntelliFire™ Touch ignition system monitors ignition and ensures...
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Seamlessly integrate your indoor and outdoor space with the Fortress see-through gas fireplace. The traditional style, expansive viewing area and authentic look fit perfectly in a variety of spaces. Non-reflective glass, accent lights and multiple interior brick options make this unique fireplace the ultimate in traditional luxury design. Enjoy the view both inside and out with the Fortress.
Accent lighting enhances the effect of the flame and illuminates the fireplace interior. Enjoy the ambiance, with or without the fire.
30" tall fireplace adds enjoyment to your space
IntelliFire™ Touch ignition system monitors ignition and ensures safe functioning
IntelliFire™ Touch touchscreen remote control
316 marine grade stainless steel exterior is rust-resistant even in the harshest conditions
INCLUDES:
Anti-reflective glass
Touch screen remote control (RC400)
Halogen accent lights
Factory installed outdoor kit
Both Indoor and Outdoor Screen
56,000 BTUs
36" x 30" viewing area
CSA design certified
REQUIRED TO COMPLETE - SOLD SEPARATELY:
Traditional or herringbone brick interior.
Units are built NG. Conversion kit required for LP.
MODEL SPECIFICATIONS:
Appliance Width:
49-3/8"
Appliance Height:
44-3/8"
Appliance Depth1:
25-5/8"
Appliance Rear Width:
49-3/8"
Framing Width:
49-1/2"
Framing Height:
44-7/8"
Framing Depth:
23"
Framing Front Width:
49-1/2"
Framing Back Width:
49-1/2"
BTU/hr Input:
56,000 NG
Heating Capacity2:
2,200 sq ft
Viewing Area:
36 x 30"
1Appliance Depth includes entire unit including depth of firebox and extension onto hearth.
2This is a general guide, see your local dealer for help in determining the product that best suits your heating needs based on climate, home efficiency, location of the heater, and air movement in the room.
Heat output will vary depending on the type of fuel used. The flame and ember appearance may vary based on the type of fuel burned and the venting configuration used. Actual product appearance, including flame may differ from image shown. Refer to the owner's manual for complete clearance requirements and specifications. Product specifications and pricing subject to change without notice. For testing and listing information please refer to the owner's/installation manual.
*For select products: Heating capacity to be used as a guide only. Come visit our showroom Fireplace Gallery for help in determining the product that best suits your heating needs based on climate and home efficiency.
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Thank you for choosing Fireplace Trends for your purchase. We strive to provide you with an enjoyable and seamless shopping experience. Please review our policies below for information on returns, cancellations, exchanges, warranty claims, defective items, and damages.
Returns Process
At Fireplace Trends, we want to ensure your satisfaction with every purchase. Most unused items can be returned within 30 days of delivery, and return shipping costs are deducted from the refund. Follow these steps for a smooth return process:
Submit your return request to fireplacetrends@gmail.com within 30 days of delivery.
You will receive an email confirming the acceptance or denial of your return request within one business day.
You have 30 days from the receipt of the email to return the product.
Upon receiving and inspecting the return, your refund will be issued within one to two weeks.
Please note that items returned outside this process or period are not eligible for a refund. Items not eligible for return include clearance items, custom-made products, items marked as "non-returnable," used items, or items that have been installed or assembled.
Important: You can return most new, unopened items within 30 days of delivery for a refund less a 25% restocking fee. We will also cover return shipping costs if the return is due to our error. You will be responsible for return shipping costs for all returns that are not due to our error.
Refunds
Refunds will be processed back to the original form of payment. Most banks process refunds within 3-5 business days. Checks will be mailed for bank wire or check transactions, valid for 90 days from the date of issue. If a product is ineligible for a refund, we will notify you promptly.
Cancellations
Once an order is submitted, cancellations are not guaranteed. If you miss the cancellation period, contact us as soon as possible for assistance. Some items, like custom-made and made-to-order products, are non-cancellable.
Exchanges
If you want to exchange your product, we offer two options: Standard Exchange. All standard return policies apply. Standard Exchange credits will be applied to your new order.
Warranty Process
If your product experiences a defect, follow our warranty process:
Troubleshoot with the manufacturer's guidance.
If deemed a defective part, we submit a warranty claim on your behalf.
Claims take 1-4 weeks; defective parts must be returned within 30 days of receiving the warranty replacements.
Defective Items
If you receive a defective product, our technical team will guide you through the manufacturer's warranty process. Install or use the product before initiating the warranty process. Fireplace Trends is not responsible for labor costs or project delays.
Damaged Items
Inspect your order upon delivery. For damaged items:
Note any damage on the delivery receipt.
Report damage within ONE business day to fireplacetrends@gmail.com, including photos.
Damaged items must be returned within 30 days; otherwise, the original payment method will be charged.
Fireplace Trends is not responsible for labor costs or project delays due to damaged goods. Schedule installation after careful inspection.
Thank you for choosing Fireplace Trends. If you have any questions or concerns, please contact us at: www.fireplacetrends.com/page/contact or fireplacetrends@gmail.com
