Portal Bio-fireplace VENICE white - VENICE/FP/W Venetian style in your house or apartment thanks to our latest product in our offer. Italian chic and elegance are the domain of all bio-fireplaces that you will find in our offer. Feel the natural charm of a...
Portal Bio-fireplace VERONA black - VERONA/FP/B The Verona Portal Bio-fireplace from Fireplace Trends Exclusive is a stylish, eco-friendly, and easy-to-use solution for any modern home or apartment. Designed with elegance and influenced by the romantic spirit of Verona, the birthplace of Romeo and Juliet,...
Portal Bio-fireplace VERONA white - VERONA/FP/W The Verona Portal Bio-fireplace from Fireplace Trends Exclusive is a stylish, eco-friendly, and easy-to-use solution for any modern home or apartment. Designed with elegance and influenced by the romantic spirit of Verona, the birthplace of Romeo and Juliet,...
Bring Warmth and Style to Your Outdoor Space with Kingsman Lava Rock - MLR1410 Transform your outdoor fireplace or fire pit into a cozy, inviting oasis with the Kingsman 1/4 inch lava rock media. Whether you’re hosting a family gathering or enjoying a quiet evening by the fire, these natural lava rocks will enhance both the look and performance of your outdoor heating space. Why Choose Kingsman Lava Rock? Modern and Stylish Look: No need for traditional logs—these lava rocks provide a sleek, contemporary aesthetic that complements any outdoor décor. Superior Flame Diffuser: Spread the heat and flame evenly, ensuring...
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Bring Warmth and Style to Your Outdoor Space with Kingsman Lava Rock - MLR1410
Transform your outdoor fireplace or fire pit into a cozy, inviting oasis with the Kingsman 1/4 inch lava rock media. Whether you’re hosting a family gathering or enjoying a quiet evening by the fire, these natural lava rocks will enhance both the look and performance of your outdoor heating space.
Why Choose Kingsman Lava Rock?
Modern and Stylish Look: No need for traditional logs—these lava rocks provide a sleek, contemporary aesthetic that complements any outdoor décor.
Superior Flame Diffuser: Spread the heat and flame evenly, ensuring a consistent and mesmerizing fire that adds warmth to your outdoor evenings.
Perfect for Outdoor Use: Specifically designed for outdoor fireplaces and fire pits, these rocks are durable and weather-resistant.
Versatile Media: Use these rocks as a standalone accent or in place of glass media in certain applications, offering flexibility in how you design your fire feature.
Eco-Friendly: Made from natural lava rock, this product is not only sustainable but also heat-efficient, ensuring your fire burns clean and long.
Ideal for Creating Family Memories
Imagine gathering with loved ones, surrounded by the warmth and glow of your outdoor fireplace, enhanced by Kingsman lava rock media. These rocks not only add heat but also set the perfect backdrop for creating unforgettable moments with friends and family. Their earthy texture and ability to beautifully diffuse flames make any fire pit feel like the heart of your outdoor space.
About Marquis Fireplace Collections
Behind the Kingsman brand is Marquis Fireplace Collections, a leading name in the fireplace industry. With a commitment to craftsmanship and innovative design, Marquis has been producing high-quality, stylish, and reliable fireplaces for over 30 years. They specialize in both gas and electric fireplaces, combining function with sleek, modern aesthetics.
Marquis takes pride in offering energy-efficient, beautifully crafted fireplaces that stand out for their performance and visual appeal. Their products are designed to meet the highest standards, making them a trusted choice for homeowners who want to create a warm and inviting atmosphere, both indoors and outdoors.
Upgrade your outdoor living area with Kingsman lava rock media today and experience a new level of warmth, beauty, and functionality.
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Thank you for choosing Fireplace Trends for your purchase. We strive to provide you with an enjoyable and seamless shopping experience. Please review our policies below for information on returns, cancellations, exchanges, warranty claims, defective items, and damages.
Returns Process
At Fireplace Trends, we want to ensure your satisfaction with every purchase. Most unused items can be returned within 30 days of delivery, and return shipping costs are deducted from the refund. Follow these steps for a smooth return process:
Submit your return request to fireplacetrends@gmail.com within 30 days of delivery.
You will receive an email confirming the acceptance or denial of your return request within one business day.
You have 30 days from the receipt of the email to return the product.
Upon receiving and inspecting the return, your refund will be issued within one to two weeks.
Please note that items returned outside this process or period are not eligible for a refund. Items not eligible for return include clearance items, custom-made products, items marked as "non-returnable," used items, or items that have been installed or assembled.
Important: You can return most new, unopened items within 30 days of delivery for a refund less a 25% restocking fee. We will also cover return shipping costs if the return is due to our error. You will be responsible for return shipping costs for all returns that are not due to our error.
Refunds
Refunds will be processed back to the original form of payment. Most banks process refunds within 3-5 business days. Checks will be mailed for bank wire or check transactions, valid for 90 days from the date of issue. If a product is ineligible for a refund, we will notify you promptly.
Cancellations
Once an order is submitted, cancellations are not guaranteed. If you miss the cancellation period, contact us as soon as possible for assistance. Some items, like custom-made and made-to-order products, are non-cancellable.
Exchanges
If you want to exchange your product, we offer two options: Standard Exchange. All standard return policies apply. Standard Exchange credits will be applied to your new order.
Warranty Process
If your product experiences a defect, follow our warranty process:
Troubleshoot with the manufacturer's guidance.
If deemed a defective part, we submit a warranty claim on your behalf.
Claims take 1-4 weeks; defective parts must be returned within 30 days of receiving the warranty replacements.
Defective Items
If you receive a defective product, our technical team will guide you through the manufacturer's warranty process. Install or use the product before initiating the warranty process. Fireplace Trends is not responsible for labor costs or project delays.
Damaged Items
Inspect your order upon delivery. For damaged items:
Note any damage on the delivery receipt.
Report damage within ONE business day to fireplacetrends@gmail.com, including photos.
Damaged items must be returned within 30 days; otherwise, the original payment method will be charged.
Fireplace Trends is not responsible for labor costs or project delays due to damaged goods. Schedule installation after careful inspection.
Thank you for choosing Fireplace Trends. If you have any questions or concerns, please contact us at: www.fireplacetrends.com/page/contact or fireplacetrends@gmail.com
