NetZero - Factory-Built Fireboxes NZW48F - AA-11-05373

Your fireplace from the NetZero Waterplace series can be equipped with a casing in one of many variants to make the experience of using it even more beautiful. Choose from four FACTORY-BUILT FIREBOXES variants: frontal, left corner, right corner or Three-Sided. NetZero Waterplace is more than just an electric fireplace, and thanks to FACTORY-BUILT FIREBOXES you will give the space of the room a completely new and modern design. Trust the proven, dedicated solutions and simplicity of installation provided by FACTORY-BUILT FIREBOXES. Made with attention to the greatest detail, you will enjoy your electric fireplace for many years.


  • Improving aesthetics - the product incredibly improves visual effects,
  • Great workmanship - the product was made with great attention to detail,
  • Additional accessory - this is just one of the suggestions on how you can finish your fireplace from the NetZero Waterplace line,
  • Quality of workmanship - the highest quality materials guarantee long-term use without compromising visual effects.

About the Producer

NetZero Fireplaces is an innovative fireplace manufacturer committed to eco-friendly solutions and minimizing environmental impact. Their products, such as the NetZero E-One Electric Fireplace, NetZero Waterplace, and NetZero Renew, exemplify advanced technology and design, allowing the enjoyment of warmth and aesthetics of fire without harming nature.

At the online store Fireplace Trends, operating across the United States, you can find a wide selection of NetZero products that perfectly complement the modern home. Each NetZero fireplace represents a commitment to detail and user comfort, offering ease of use and installation.

In partnership with Johnson Gas, a company with a 120-year tradition, NetZero Fireplaces ensures not only high quality but also innovation and reliability. Choosing NetZero fireplaces means selecting products that are synonymous with durability and sustainable development.

We invite you to explore NetZero’s offerings at Fireplace Trends, where everyone will find something to suit their preferences and lifestyle. NetZero Fireplaces – the warmth of a home fire in harmony with nature.

Hello dear customer!

Thank you for being with us - if you came here, we are sure that you liked one of our products.

If you need our help in selecting the right product to meet your expectations, our experts are at your disposal. Use one of the contact methods of your choice, you can ask us a question in the chat, send an e-mail or simply call us.

Below you will find all our contact details.

You can also use the option available on the product card: Ask an Expert

Remember that we are here to provide you with advice and assistance, regardless of what stage of the purchase you are at.

Fireplace Trends Policies

Thank you for choosing Fireplace Trends for your purchase. We strive to provide you with an enjoyable and seamless shopping experience. Please review our policies below for information on returns, cancellations, exchanges, warranty claims, defective items, and damages.

Returns Process

At Fireplace Trends, we want to ensure your satisfaction with every purchase. Most unused items can be returned within 30 days of delivery, and return shipping costs are deducted from the refund. Follow these steps for a smooth return process:

  1. Submit your return request to within 30 days of delivery.
  2. You will receive an email confirming the acceptance or denial of your return request within one business day.
  3. You have 30 days from the receipt of the email to return the product.
  4. Upon receiving and inspecting the return, your refund will be issued within one to two weeks.

Please note that items returned outside this process or period are not eligible for a refund. Items not eligible for return include clearance items, custom-made products, items marked as "non-returnable," used items, or items that have been installed or assembled.

You can return most new, unopened items within 30 days of delivery for a refund less a 25% restocking fee. We will also cover return shipping costs if the return is due to our error. You will be responsible for return shipping costs for all returns that are not due to our error.


Refunds will be processed back to the original form of payment. Most banks process refunds within 3-5 business days. Checks will be mailed for bank wire or check transactions, valid for 90 days from the date of issue. If a product is ineligible for a refund, we will notify you promptly.


Once an order is submitted, cancellations are not guaranteed. If you miss the cancellation period, contact us as soon as possible for assistance. Some items, like custom-made and made-to-order products, are non-cancellable.


If you want to exchange your product, we offer two options: Standard Exchange. All standard return policies apply. Standard Exchange credits will be applied to your new order.

Warranty Process

If your product experiences a defect, follow our warranty process:

  1. Troubleshoot with the manufacturer's guidance.
  2. If deemed a defective part, we submit a warranty claim on your behalf.
  3. Claims take 1-4 weeks; defective parts must be returned within 30 days of receiving the warranty replacements.

Defective Items

If you receive a defective product, our technical team will guide you through the manufacturer's warranty process. Install or use the product before initiating the warranty process. Fireplace Trends is not responsible for labor costs or project delays.

Damaged Items

Inspect your order upon delivery. For damaged items:

  1. Note any damage on the delivery receipt.
  2. Report damage within ONE business day to, including photos.
  3. Damaged items must be returned within 30 days; otherwise, the original payment method will be charged.

Fireplace Trends is not responsible for labor costs or project delays due to damaged goods. Schedule installation after careful inspection.

Thank you for choosing Fireplace Trends. If you have any questions or concerns, please contact us at: or