Superior - for DRL4000 Series or DRL6000 Series - Driftwood Log Set - DRFTWD-LOG-Config

The Superior - Driftwood Log Set - DRL4000 Series or DRL6000 Series is a beautiful and realistic addition to any fireplace or hearth. This stunning log set features intricate detail and a stunning driftwood look that is sure to add a cozy and inviting atmosphere to any room. The logs are made of a durable ceramic composite material that will withstand intense heat and provide a long-lasting, beautiful appearance. The logs are perfect for both vented and ventless fireplaces, and promise to bring the beauty of nature indoors. Premium accessory for use with your Superior gas fireplace. Featuring heavy-duty construction, this log set has been built to last.
With its beautiful realistic design, this decorative driftwood log set further enhances the realism of your fireplace to create an authentic hearth appearance. 

Features

  • Available sizes: 48", 60", 72", 84"
  • Durable Design - Heavy-duty construction for long-term durability
  • Attractive Appearance - Enhances the look of a fire feature with its authentic appearance
  • For Use With - Designed for use with Superior DRL4000 Series or DRL6000 Series gas fireplaces

About the Producer

Fireplace Trends is an online store that offers a wide selection of high-quality and modern fireplaces. In our offer, you will find products from the renowned manufacturer Superior Fireplaces, which has been creating reliable and beautiful heating solutions for over 40 years. Superior Fireplaces is a brand that combines tradition with innovation, offering gas, wood, and electric fireplaces that suit any style and budget. Whether you are looking for a classic, minimalist, modern, or rustic fireplace, you will find the perfect model for yourself at Fireplace Trends. We invite you to browse our offer and take advantage of our attractive prices and promotions. Fireplace Trends is your best choice if you want to enjoy the warmth and atmosphere of a fireplace in your home. 

About Us

Fireplace Trends is not only about fireplaces. Our offer also includes grills, ovens, refrigerators, outdoor refrigerators and furniture that will allow you to arrange any outdoor kitchen space. The products we offer are of the highest quality and from leading manufacturers with an established position on the market. Experience, safety and durability of materials are just some of the features of the products you will find in the Fireplace Trends webstore.

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Fireplace Trends Policies

Thank you for choosing Fireplace Trends for your purchase. We strive to provide you with an enjoyable and seamless shopping experience. Please review our policies below for information on returns, cancellations, exchanges, warranty claims, defective items, and damages.

Returns Process

At Fireplace Trends, we want to ensure your satisfaction with every purchase. Most unused items can be returned within 30 days of delivery, and return shipping costs are deducted from the refund. Follow these steps for a smooth return process:

  1. Submit your return request to fireplacetrends@gmail.com within 30 days of delivery.
  2. You will receive an email confirming the acceptance or denial of your return request within one business day.
  3. You have 30 days from the receipt of the email to return the product.
  4. Upon receiving and inspecting the return, your refund will be issued within one to two weeks.

Please note that items returned outside this process or period are not eligible for a refund. Items not eligible for return include clearance items, custom-made products, items marked as "non-returnable," used items, or items that have been installed or assembled.

Important:
You can return most new, unopened items within 30 days of delivery for a refund less a 25% restocking fee. We will also cover return shipping costs if the return is due to our error. You will be responsible for return shipping costs for all returns that are not due to our error.

Refunds

Refunds will be processed back to the original form of payment. Most banks process refunds within 3-5 business days. Checks will be mailed for bank wire or check transactions, valid for 90 days from the date of issue. If a product is ineligible for a refund, we will notify you promptly.

Cancellations

Once an order is submitted, cancellations are not guaranteed. If you miss the cancellation period, contact us as soon as possible for assistance. Some items, like custom-made and made-to-order products, are non-cancellable.

Exchanges

If you want to exchange your product, we offer two options: Standard Exchange. All standard return policies apply. Standard Exchange credits will be applied to your new order.

Warranty Process

If your product experiences a defect, follow our warranty process:

  1. Troubleshoot with the manufacturer's guidance.
  2. If deemed a defective part, we submit a warranty claim on your behalf.
  3. Claims take 1-4 weeks; defective parts must be returned within 30 days of receiving the warranty replacements.

Defective Items

If you receive a defective product, our technical team will guide you through the manufacturer's warranty process. Install or use the product before initiating the warranty process. Fireplace Trends is not responsible for labor costs or project delays.

Damaged Items

Inspect your order upon delivery. For damaged items:

  1. Note any damage on the delivery receipt.
  2. Report damage within ONE business day to fireplacetrends@gmail.com, including photos.
  3. Damaged items must be returned within 30 days; otherwise, the original payment method will be charged.

Fireplace Trends is not responsible for labor costs or project delays due to damaged goods. Schedule installation after careful inspection.

Thank you for choosing Fireplace Trends. If you have any questions or concerns, please contact us at: www.fireplacetrends.com/page/contact or fireplacetrends@gmail.com