Portal Bio-fireplace VENICE white - VENICE/FP/W Venetian style in your house or apartment thanks to our latest product in our offer. Italian chic and elegance are the domain of all bio-fireplaces that you will find in our offer. Feel the natural charm of a...
Portal Bio-fireplace VERONA black - VERONA/FP/B The Verona Portal Bio-fireplace from Fireplace Trends Exclusive is a stylish, eco-friendly, and easy-to-use solution for any modern home or apartment. Designed with elegance and influenced by the romantic spirit of Verona, the birthplace of Romeo and Juliet,...
Portal Bio-fireplace VERONA white - VERONA/FP/W The Verona Portal Bio-fireplace from Fireplace Trends Exclusive is a stylish, eco-friendly, and easy-to-use solution for any modern home or apartment. Designed with elegance and influenced by the romantic spirit of Verona, the birthplace of Romeo and Juliet,...
Transform Your Living Space with the Dimplex Opti-Myst® Pro 1500 Electric Firebox Elevate your home with the Dimplex Opti-Myst® Pro 1500 Built-In Electric Firebox (X-GBF1500-PRO), the pinnacle of modern fireplace design. Combining cutting-edge technology, eco-conscious functionality, and striking aesthetics, this electric firebox offers unparalleled quality and versatility. Whether you're enhancing your living room or creating a sophisticated ambiance in your office, the Opti-Myst® Pro 1500 is the perfect centerpiece for any space. Revolutionary Features for a Superior Experience At the core of the Opti-Myst® Pro 1500 lies ultrasonic technology, generating a fine mist that mimics the mesmerizing appearance of real...
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Transform Your Living Space with the Dimplex Opti-Myst® Pro 1500 Electric Firebox
Elevate your home with the Dimplex Opti-Myst® Pro 1500 Built-In Electric Firebox (X-GBF1500-PRO), the pinnacle of modern fireplace design. Combining cutting-edge technology, eco-conscious functionality, and striking aesthetics, this electric firebox offers unparalleled quality and versatility. Whether you're enhancing your living room or creating a sophisticated ambiance in your office, the Opti-Myst® Pro 1500 is the perfect centerpiece for any space.
Revolutionary Features for a Superior Experience
At the core of the Opti-Myst® Pro 1500 lies ultrasonic technology, generating a fine mist that mimics the mesmerizing appearance of real flames and smoke. This lifelike effect not only adds a sense of warmth but also ensures complete safety, making it an ideal choice for homes with children or pets.
Customizable Design: Transform the firebox from a single-sided unit to a stunning see-through design with the optional GBF1500-GLASS panel.
Supplemental Heating: The fan-forced heater warms up to 400 sq. ft., providing comfort without compromising on energy efficiency.
User-Friendly Features: Includes a remote control, built-in thermostat, and automatic shut-off for seamless operation.
Environmentally Friendly: With no need for wood or gas, this electric fireplace reduces your carbon footprint while delivering style and efficiency.
Finish: Sleek black finish to complement modern interiors
Warranty: 2-year limited warranty for peace of mind
Eco-Friendly and Cost-Effective
Choosing the Dimplex Opti-Myst® Pro 1500 means embracing sustainability. Unlike traditional fireplaces, this electric firebox eliminates emissions, reducing environmental impact. Its energy-efficient design ensures lower operating costs, making it a practical choice for both your wallet and the planet.
Why Dimplex?
Dimplex is a global leader in electric fireplace innovation. With over 30 years of expertise, the brand revolutionized the industry with its first realistic flame effects. Today, Dimplex products continue to set the standard for quality, durability, and style, making them a trusted name in the market.
Your Partner in Fireplace Trends
At Fireplace Trends, we bring the latest in modern fireplace design to your doorstep. With over two decades of experience, our expert team helps customers select the perfect fireplace and accessories to suit their needs. Whether you’re looking for gas, electric, bio-ethanol, or wood-burning solutions, we ensure a personalized experience tailored to your space.
If you have any questions, our knowledgeable staff is here to assist. Explore our range of fireplaces and take the first step toward transforming your home into a cozy, stylish retreat.
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If you need our help in selecting the right product to meet your expectations, our experts are at your disposal. Use one of the contact methods of your choice, you can ask us a question in the chat, send an e-mail or simply call us.
Thank you for choosing Fireplace Trends for your purchase. We strive to provide you with an enjoyable and seamless shopping experience. Please review our policies below for information on returns, cancellations, exchanges, warranty claims, defective items, and damages.
Returns Process
At Fireplace Trends, we want to ensure your satisfaction with every purchase. Most unused items can be returned within 30 days of delivery, and return shipping costs are deducted from the refund. Follow these steps for a smooth return process:
Submit your return request to fireplacetrends@gmail.com within 30 days of delivery.
You will receive an email confirming the acceptance or denial of your return request within one business day.
You have 30 days from the receipt of the email to return the product.
Upon receiving and inspecting the return, your refund will be issued within one to two weeks.
Please note that items returned outside this process or period are not eligible for a refund. Items not eligible for return include clearance items, custom-made products, items marked as "non-returnable," used items, or items that have been installed or assembled.
Important: You can return most new, unopened items within 30 days of delivery for a refund less a 25% restocking fee. We will also cover return shipping costs if the return is due to our error. You will be responsible for return shipping costs for all returns that are not due to our error.
Refunds
Refunds will be processed back to the original form of payment. Most banks process refunds within 3-5 business days. Checks will be mailed for bank wire or check transactions, valid for 90 days from the date of issue. If a product is ineligible for a refund, we will notify you promptly.
Cancellations
Once an order is submitted, cancellations are not guaranteed. If you miss the cancellation period, contact us as soon as possible for assistance. Some items, like custom-made and made-to-order products, are non-cancellable.
Exchanges
If you want to exchange your product, we offer two options: Standard Exchange. All standard return policies apply. Standard Exchange credits will be applied to your new order.
Warranty Process
If your product experiences a defect, follow our warranty process:
Troubleshoot with the manufacturer's guidance.
If deemed a defective part, we submit a warranty claim on your behalf.
Claims take 1-4 weeks; defective parts must be returned within 30 days of receiving the warranty replacements.
Defective Items
If you receive a defective product, our technical team will guide you through the manufacturer's warranty process. Install or use the product before initiating the warranty process. Fireplace Trends is not responsible for labor costs or project delays.
Damaged Items
Inspect your order upon delivery. For damaged items:
Note any damage on the delivery receipt.
Report damage within ONE business day to fireplacetrends@gmail.com, including photos.
Damaged items must be returned within 30 days; otherwise, the original payment method will be charged.
Fireplace Trends is not responsible for labor costs or project delays due to damaged goods. Schedule installation after careful inspection.
Thank you for choosing Fireplace Trends. If you have any questions or concerns, please contact us at: www.fireplacetrends.com/page/contact or fireplacetrends@gmail.com
