Portal Bio-fireplace VENICE white - VENICE/FP/W Venetian style in your house or apartment thanks to our latest product in our offer. Italian chic and elegance are the domain of all bio-fireplaces that you will find in our offer. Feel the natural charm of a...
Portal Bio-fireplace VERONA black - VERONA/FP/B The captivatingly beautiful Verona portal bio-fireplace from Fireplace Trends Exclusive is perfect for more modern rooms. Its design and technical features will make it a perfect fit for any space in your house or apartment. The Verona bio-fireplace...
Portal Bio-fireplace VERONA white - VERONA/FP/W The captivatingly beautiful Verona portal bio-fireplace from Fireplace Trends Exclusive is perfect for more modern rooms. Its design and technical features will make it a perfect fit for any space in your house or apartment. The Verona bio-fireplace...
Dimplex - Opti-Myst® Pro 500 Built-In Electric Cassette Imagine the perfect fireplace: any length, any location, and any number of sides. No need for venting, gas lines, or hot glass - all relics of the past. Instead, picture being able to reach out and touch realistic flames made of water. The revolutionary Optimyst by Dimplex reinvents the electric fireplace, making it simple to add a stunning fire feature to any space. With see-through, three-sided, and open concept options, the possibilities are endless. So go ahead, play with fire. The Optimyst® Cassette Vapor Fireplace CDFI500-PRO uses innovative technology to create an...
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Dimplex - Opti-Myst® Pro 500 Built-In Electric Cassette
Imagine the perfect fireplace: any length, any location, and any number of sides. No need for venting, gas lines, or hot glass - all relics of the past. Instead, picture being able to reach out and touch realistic flames made of water. The revolutionary Optimyst by Dimplex reinvents the electric fireplace, making it simple to add a stunning fire feature to any space. With see-through, three-sided, and open concept options, the possibilities are endless. So go ahead, play with fire. The Optimyst® Cassette Vapor Fireplace CDFI500-PRO uses innovative technology to create an incredible fire and smoke effect using only water. Forget about venting, gas lines, and hot glass - they're no longer necessary. Instead, imagine being able to touch and interact with the flames. The modern Optimyst technology by Dimplex changes the idea of an electric fireplace, making it effortless to add a dramatic fire element to any room. With its transparent, three-sided
Product Details
Technology
Opti-Myst
Volts
120
Wattage
230
Amps
3.83
BTUs
785
Remote
Opti-myst Multi Functional Remote(included)
Features
Size: 12" Depth / 9 1/2" Tall / 20" Width / 4 lb
BTU output: 785
Wattage / Voltage: 230W / 120V
Black Finish
Additional features
Remote Control: Yes
Automatic Shut-Off: Yes
Adjustable Flame Speed: 1
The Opti-myst flame effect uses revolutionary ultrasonic technology to produce a fine mist that creates the lifelike illusion of flames and smoke.
Get creative with the modular design and combine multiple 20" (50.8 cm) CDFI500-PRO and 40" (101.8 cm) CDFI1000-PRO cassettes to achieve the desired length for dramatic linear installations impossible to achieve with gas fires.
Have some fun and change up your customizable flame width by adding the included spacers and slots to your Opti-myst cassette.
You have the option of using a continuous water supply when you purchase the additional plumbed water supply kit sold separately (CDFIPLUMB-KIT, works with copper piping). This is recommended for a seamless look and to avoid refilling the water tank.
Warranty:
2 Yr Limited
About the Producer
Dimplex is a top electric fireplace company, providing cutting-edge designs and features. Since 1991, they have been a leader in the North American electric heating industry, and their revolutionary realistic burning wood flame effects in 1995 were a game-changer. Dimplex offers a two-year limited warranty on all their products, which include electric fireplaces, fireplace remotes, components, and accessories.
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Thank you for choosing Fireplace Trends for your purchase. We strive to provide you with an enjoyable and seamless shopping experience. Please review our policies below for information on returns, cancellations, exchanges, warranty claims, defective items, and damages.
Returns Process
At Fireplace Trends, we want to ensure your satisfaction with every purchase. Most unused items can be returned within 30 days of delivery, and return shipping costs are deducted from the refund. Follow these steps for a smooth return process:
Submit your return request to fireplacetrends@gmail.com within 30 days of delivery.
You will receive an email confirming the acceptance or denial of your return request within one business day.
You have 30 days from the receipt of the email to return the product.
Upon receiving and inspecting the return, your refund will be issued within one to two weeks.
Please note that items returned outside this process or period are not eligible for a refund. Items not eligible for return include clearance items, custom-made products, items marked as "non-returnable," used items, or items that have been installed or assembled.
Important: You can return most new, unopened items within 30 days of delivery for a refund less a 25% restocking fee. We will also cover return shipping costs if the return is due to our error. You will be responsible for return shipping costs for all returns that are not due to our error.
Refunds
Refunds will be processed back to the original form of payment. Most banks process refunds within 3-5 business days. Checks will be mailed for bank wire or check transactions, valid for 90 days from the date of issue. If a product is ineligible for a refund, we will notify you promptly.
Cancellations
Once an order is submitted, cancellations are not guaranteed. If you miss the cancellation period, contact us as soon as possible for assistance. Some items, like custom-made and made-to-order products, are non-cancellable.
Exchanges
If you want to exchange your product, we offer two options: Standard Exchange. All standard return policies apply. Standard Exchange credits will be applied to your new order.
Warranty Process
If your product experiences a defect, follow our warranty process:
Troubleshoot with the manufacturer's guidance.
If deemed a defective part, we submit a warranty claim on your behalf.
Claims take 1-4 weeks; defective parts must be returned within 30 days of receiving the warranty replacements.
Defective Items
If you receive a defective product, our technical team will guide you through the manufacturer's warranty process. Install or use the product before initiating the warranty process. Fireplace Trends is not responsible for labor costs or project delays.
Damaged Items
Inspect your order upon delivery. For damaged items:
Note any damage on the delivery receipt.
Report damage within ONE business day to fireplacetrends@gmail.com, including photos.
Damaged items must be returned within 30 days; otherwise, the original payment method will be charged.
Fireplace Trends is not responsible for labor costs or project delays due to damaged goods. Schedule installation after careful inspection.
Thank you for choosing Fireplace Trends. If you have any questions or concerns, please contact us at: www.fireplacetrends.com/page/contact or fireplacetrends@gmail.com
