Superior - DRT2045 45" Direct Vent, Millivolt, Aged Oak Logs, Top/Rear

The DRT2000 Series offers excellent value without compromising on quality or design. These fireplaces offer an array of standard features, increased performance and state of the art technology to ensure many years of beauty and warmth. Combining high-quality design with exceptional value, the DRT2000 Series offers not only standard features, but also improved performance and cutting-edge technology. Experience the beauty and warmth of these fireplaces for years to come.

Features

  • Available in 35”, 40” and 45” radiant smooth faced models
  • Mid-size 17” depth saves installed floor space
  • Dedicated top or rear flue configuration (45″ model is a combo top/rear)
  • Millivolt or Electronic ignition models available
  • Electronic ignition models include seamless battery backup and provides continued operation in the event of a power outage (IPI/CPI switch standard)
  • Outstanding heating efficiency for increased comfort and lower operating costs
  • Standard tempered glass and a protective screen*
  • Detailed ceramic fiber log set
  • Black painted interior (optional liners available)
  • Optional blower and touch remote or hand-held remote control available for all models
  • Durable textured powder coat finish
  • 20 year limited warranty

More Information

Manufacturer Superior
Venting Size 4.5x7.5-inch
Venting Type Direct Vent Co-Axial
Fuel Type Natural Gas, Propane
Series Traditional Front Open
Made in USA Yes
Venting Style Top & Rear Vent
Valve Type Millivolt Ignition or Electronic Ignition
Overall Width 45.25 Inches
Overall Length 17 Inches
Overall Height 37.12 Inches
Blower Kit Optional

 

About the Producer

Superior Fireplaces offers "superior" residential and commercial fireplace products and services to "wow" customers. Their parent company, Innovative Hearth Products, is based in Nashville, Tennessee, with factories in Russellville, Alabama, and Auburn, Washington.

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Fireplace Trends Policies

Thank you for choosing Fireplace Trends for your purchase. We strive to provide you with an enjoyable and seamless shopping experience. Please review our policies below for information on returns, cancellations, exchanges, warranty claims, defective items, and damages.

Returns Process

At Fireplace Trends, we want to ensure your satisfaction with every purchase. Most unused items can be returned within 30 days of delivery, and return shipping costs are deducted from the refund. Follow these steps for a smooth return process:

  1. Submit your return request to fireplacetrends@gmail.com within 30 days of delivery.
  2. You will receive an email confirming the acceptance or denial of your return request within one business day.
  3. You have 30 days from the receipt of the email to return the product.
  4. Upon receiving and inspecting the return, your refund will be issued within one to two weeks.

Please note that items returned outside this process or period are not eligible for a refund. Items not eligible for return include clearance items, custom-made products, items marked as "non-returnable," used items, or items that have been installed or assembled.

Important:
You can return most new, unopened items within 30 days of delivery for a refund less a 25% restocking fee. We will also cover return shipping costs if the return is due to our error. You will be responsible for return shipping costs for all returns that are not due to our error.

Refunds

Refunds will be processed back to the original form of payment. Most banks process refunds within 3-5 business days. Checks will be mailed for bank wire or check transactions, valid for 90 days from the date of issue. If a product is ineligible for a refund, we will notify you promptly.

Cancellations

Once an order is submitted, cancellations are not guaranteed. If you miss the cancellation period, contact us as soon as possible for assistance. Some items, like custom-made and made-to-order products, are non-cancellable.

Exchanges

If you want to exchange your product, we offer two options: Standard Exchange. All standard return policies apply. Standard Exchange credits will be applied to your new order.

Warranty Process

If your product experiences a defect, follow our warranty process:

  1. Troubleshoot with the manufacturer's guidance.
  2. If deemed a defective part, we submit a warranty claim on your behalf.
  3. Claims take 1-4 weeks; defective parts must be returned within 30 days of receiving the warranty replacements.

Defective Items

If you receive a defective product, our technical team will guide you through the manufacturer's warranty process. Install or use the product before initiating the warranty process. Fireplace Trends is not responsible for labor costs or project delays.

Damaged Items

Inspect your order upon delivery. For damaged items:

  1. Note any damage on the delivery receipt.
  2. Report damage within ONE business day to fireplacetrends@gmail.com, including photos.
  3. Damaged items must be returned within 30 days; otherwise, the original payment method will be charged.

Fireplace Trends is not responsible for labor costs or project delays due to damaged goods. Schedule installation after careful inspection.

Thank you for choosing Fireplace Trends. If you have any questions or concerns, please contact us at: www.fireplacetrends.com/page/contact or fireplacetrends@gmail.com